1 reviews | Active since Apr 2022
THE WORST SERVICE PROVIDER
I regret my decision of choosing Vodacom as it’s disappointment after disappointment. Firstly I had a problem with activation placed my order on the 11th of Jan if I’m not mistaken, I then got the run arounds with no internet until I posted here and only then they could miraculously activate my service white was the 27th of Feb. I then received a bill which included pro rata charges and router delivery which I was not aware of since no one informed me I would be charged for delivery, logged a complaint as I had already paid R700 for data since they took over a month to activate my services which meant now i have to pay R700 for data and another R680 for Wi-Fi which is a lot of money that I could’ve saved had they activated my services as promised. Right now it’s been 3 days with no internet and nobody knows when we’ll have it back and we have to pay more money for internet while waiting for god knows when. I’ve asked for compensation for the delay and having to pay extra for data they refused. Now after paying them I still have no internet. THE WORST SERVICE PROVIDER
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
