The Worst Service Provider by far
<p>I signed up with Vodacom in June...</p> <p>It took 2 weeks to do the first debit order.</p> <p>When they debited my account it was the incorrect amount....after talking to Vodacom multiple times they lacked the competency to help me resolve the issue. I have had to explain my story every time as they lack an integrated customer information system.</p> <p>They then proceeeded to debit my account again...with the incorrect amount for a 2nd time. After calling them again... no help.</p> <p> </p> <p>I classify Vodacom as having the worst possible customer service. The result of good customer service would be a satisfied customer...I am as far from satisfied as one can be.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
