1 reviews | Active since Mar 2009

09 Feb 2023, 19:22

The Worst Service Provider!

Hi. I've written 2 complaints since the start of the year indicating my frustration and my plea to cancel when I had made numerous attempts to do so with no assistance at all, on the 10th of January as well as the 19th of January, of which were both ignored by Vodacom. I firmly believe that this service provider really doesn't care about its customers even the long standing ones. Am so disappointed but it's fine. I will see out all my contracts and once the time comes, I will cancel all because I no longer want anything to do with them. Am so appalled and thanks for nothing. Mark

0
Replies (1)
Vodacom
Vodacom's reply10 Feb 2023, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team