The Worst service in South africa

<p>I spent almost 2 hours on the phone this morning trying to upgrade my phone and the only responce i get is "we not sure why you cant please phone accounts" but then just to find that i cant get to accounts if my phone account is not in a arears. when i spoke to a manager his only responce is he cant help me and gave me a number that sent me to a department that does after sales. BUT i have not even upgraded yet. I dont understand this level of service and is disgusted to the core with this level of service for the "biggest Cellure network in sa" I have been a customer for two years + without missing any payments but yet they dont value me. If this continues i might just give them there 30 days notice come end of november. It is repolsive service is all i can say.</p>