The worst service in my life

I have never experienced this level of incompetency in my life. First, my contract is attached to the wrong number. (after I queried it too) Was assured that it was a small issue and would be resolved. A month later, I'm not receiving my minutes. turns out my original concern was valid. They attached my contract to the wrong number. The only way to fix this is to go in to store (waste my time and petrol) to get a new contract issued. After they issue the new contract, I now over charged and I find out that there is a new (random number) attached to my account. I don't have the sim card, and I have never signed FICA paperwork for it. Customer services tells me that I took an upgrade which allocated this number to me, and that if I want to cancel, I will be subject to early cancellation fees. The more I'm trying to explain to the person on the phone how this may have happened, the more they are simply trying to get rid of me and send me to the store, because it's not their problem. I was promised a reference number last week, and it is yet to arrive. I have no idea how a company can so ***********. My assumption is that they must be trying very hard. Whatever you, don't trust the Tygervalley branch with anything. Insist that everything is done in-front of your, and don't take anything on face value. They are absolutely useless. Customer services are not any better because they keep trying to send you back to the store because they are too lazy to actually help you. So, you get caught in the perpetual loop of nonexistent service. I wish I went with MTN.