TM
Tiyiselani M
1 reviews | Active since Mar 2025
31 Mar 2025, 14:18
The worst service & impolite call centre consultant
I am absolutely appalled by Vodacom disconnecting my cellphone number with no notification. I’m not sure what the reason is but I need my number and network connected ASAP. I’ve never used any other cellular network, I’ve been a loyal client and this the treatment I get? Im one of the most recharging prepaid customers, I’ve lots of unresolved verbal complaints and unfair treatment. This number is used for many accounts as well as business and I need it to be connected.
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Replies (1)Vodacom's replyOfficial
01 Apr 2025, 08:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Apr 2025, 08:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
