The Worst Service I experienced

I tried to move to Vodacom thinking I will be getting better service to my disappointment. On the 28 of April 2015 I went into the store to apply for a contract. Filled in all for form provided them with bank statement, payslips and etc. I was told I will be getting a call in the next 48 hours. 48 hours went pass still did not get a call. I decided to give the store a call for an update and was told they have no information on me. The guy says he will look into it and call me back. Few hours later he calls me back and tells me whoever helped me on the day never process my papers. He than process my paper on that day and tells me the phone will be there the same day. I call back on the same day to find out if the phone arrived. The phone never arrived that day had to wait an extra 2 days for the phone. When the phone finally arrives I received wrong information on what needs to be done to port my current number from my current service provider. The offer was on Sony experia Z3 for R399. When my contract was cancelled with my current service provider I lost over R200 airtime. I received a call now from the store to tell me they prices went up and its now R469. How bad can you get