The worst service I ever received in my life- Highly disappointed

I am not the type of person that use these platforms unless I really don't know what to do anymore, and when I am fed up. STAY AWAY FROM VODACOM FIBRE SERVICES. They don't even deserve a single star. They have no processes in place, they don't know what they are doing. No one can reach their tech teams, because it is maybe so hilariously specialized. It takes Vodacom 2 weeks just to activate a fiber line. They were very quick to send a router and call me to ensure me that I am part of the Voda family. What a laughable matter. I have called (30 times) to just get the same excuse ... we are really sorry to hear about your dilemma we will escalate the matter. lol... escalation to them is like "phone a friend". (One that also doesn't have a clue and wouldn't pick up the phone to call me back.) It is almost like Vodacom is not mature enough to deal with fiber activations/ connections. Anyways, then a manager named Martin called me from the call center I presume, he assured me that everything will be sorted out... lol.... same old story... still waiting for him to call me back, even when I call him, he switches his phone off (a full week went passed). The following week a customer complaint manager from Cape town at Vodacom phoned me, her name is Olga, once again "assured" me that she will provide me with feedback the same day. Get ready for another joke, it has been almost 2 days, I'm still waiting for her to call me. When I call her, the phone is ringing then switch over to the answering machine. Vodacom kept on blaming MetroFibre for their *********** service. they even went so far to blatantly tell me I have to sort out my issues directly with MetroFibre. Well tomorrow I am going to cancel the services, and move to Metro Fibre, they can come and take their router and use it for an internet connection to train their staff on "how to solve problems as well as provide feedback". Being a Vodacom customer for nearly 15 years you have disappointed me and I will cancel all contracts I have with you. Just wait. Your service is a disgrace Vodacom.