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simracer S
1 reviews | Active since Nov 2016
18 Jan 2022, 15:21
The worst service ever they dont care about their clients
This is the worst service ever i ordered an upgrade phone and waited for almost two months no stock had to phone vodacom twice and then my order is canceled by the courier company Ram and send back to Vodacom and now i have to wait for 7 working days before i can reapply for the 2nd time . i spoke to Ram Couriers they tell me one story and then i spoke to very rude person at vodacom and it is a other story im very disappointed in both companies Ram said they will deliver today and then i hear that my order has been canceled by Ram and send back to Vodacom
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Replies (1)Vodacom's replyOfficial
18 Jan 2022, 19:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Jan 2022, 19:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
