NM
Neo M
1 reviews | Active since Mar 2022
09 Apr 2025, 09:37
The worst service ever
Extremely horrible service they cannot sort out my billing since last year November being billed a month after my contract ended and they had the incorrect end date which does not match the contract I have. The staff is clueless and don’t know their own system I would not advise anyone to get a contract with Vodacom ever
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Vodacom's replyOfficial
09 Apr 2025, 12:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Apr 2025, 12:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team