GN
Gugu N
1 reviews | Active since Aug 2016
12 Oct 2021, 13:24
THE WORST SERVICE EVER
I did an upgrade of 2 Huawei P40 lite because of the dual sim, however I was not informed that Vodacom does not not activate the 2nd sim slot. I only found out when I inserted the 2nd sim and it was not reading. When I call, they give me a run around and say that they will call me back, however no has contacted me.
I so wish I did not do the upgrade with them as they are the very worst. I want to cancel this stupid contract and they can come take the devices.
I am very disappointed in VODACOM.........All the agents I have dealt with are very ***********
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Replies (2)
Vodacom's replyOfficial
12 Oct 2021, 14:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2021, 14:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GN
Gugu N's updateReviewer Update
12 Oct 2021, 15:08Every call I receive shows as a private number and I do not understand how? Whenever I call for assistant, I'm informed that I will called back but no one calls.
Your service is the worst service I've seen ever.
Your service is the worst service I've seen ever.
GN
Gugu N's update12 Oct 2021, 15:08
Reviewer Update
Every call I receive shows as a private number and I do not understand how? Whenever I call for assistant, I'm informed that I will called back but no one calls.
Your service is the worst service I've seen ever.
Your service is the worst service I've seen ever.