GK
Gemma K
1 reviews | Active since Jan 2019
15 Jan 2019, 07:23
The worst service ever!!!!
So after vodacom conned us into taking a "reward" and lying about it. The service was good and quick they took the simcardvand router back only to find that they deducted money twice out of my account on the middle of January and for what. For lies and and terrible service some reward you give your customers. Who gives you the right to deduct money twice in the middle of the month with no consent at all. Horrible horrible service. I'll be done with vodacom after almost 10 years. Thank you for making my January!!!!!!!!
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Vodacom's replyOfficial
15 Jan 2019, 08:44 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2019, 08:44
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
15 Jan 2019, 10:35 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Vodacom's reply15 Jan 2019, 10:35
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team