The worst service ever!!!

<p>I have never receieved such appalling service in my life worse from such a reputable company Vodacom!!! Its been two months waiting for an upgrade to be completed, in the seventh week they decide to deliver after numerous calls I made to them everyday..guess what they delivered a wrong phone. Their supervisors are prolly the worst. They dont care about the clients they shield their consultantsnot rectifying their mistakes whatsover. The dont follow , no courtesy calls nothing its me aga who has to call in and ask whats happening.</p> <p>Given the 2months hassle I would expect to be made priority in such a case because the first time my order was cancelled three days later I call to follow up only to be told this. Then the second time to be told the supervisor Adris didnt place my order , spoke to a Kedi who tried to assist but still this Monday they delivered the wrong phone after they called me to confirm the make etc of which was all well and correct.</p> <p>Today its Wednesday , the wrong phone was delivered Monday it is not picked up still. Called RAM only to be told the order only came throught to them this Wednesday at 13h00 so they can only collect tomorrow Thursday.</p> <p>I have been waiting for this phone for so long I am not sure what to do going forward. Currently I dont have a phone because I mistakenly dropped it in the water. I explained this as it is a frustration because I use my phone for alot of things especially work. I was told this issue will not be resolved until this wrong phone is collected then only for them to place an order for me, this meaning i will be pheneless for another wee****!!</p> <p>I am yet to find a name for this type of service!!! It really disappoints me to receive such service, working with people myself for the last 10years customer service is very important its what I do best so this has really been a bad ordeal for me!!!</p> <p> </p> <p>Regards,</p>