DS
Debbie S

1 reviews | Active since Nov 2020

28 Jun 2022, 15:20

The worst network provider in this country

VODFACOM worst network provider ever!!!!! We have been experiencing no service / no network for days now, its on and off constantly. We are in the tourism industry and just cannot contact our clients / cannot make calls out for a lot of time during the day / cannot follow up with clients and because the network is down constantly, some card machines for card payment do not work either.

Its like working in the dark ages. Vodacom, you have had my contract business for over 20 years, no longer. I am swapping network providers and encouraging all in our town to do the same.

We cannot even get decent network for emergencies. Its a shocking state of affairs at the moment.

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Replies (1)
Vodacom
Vodacom's reply29 Jun 2022, 09:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team