SP
Seelan P

1 reviews | Active since Nov 2023

24 Apr 2025, 15:24

The worst network provider.

Dear Vodacom. You guys are deliberately not cancelling my contract. I had repeatedly asked for my wi fi contract to be cancelled in March 2025. This was not done. Now in April I was assured that an immediate cancelation would be done and no payment for May would go off. At this point I would like to clearly state to you that no payment is going to go off on the 1st May 2025 as the debit order has been stopped. Mess with my near perfect credit score and I will act, but you will no longer receive any payment whatsoever from me.

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Replies (1)
Vodacom
Vodacom's reply25 Apr 2025, 08:24
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team