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ravendran N
1 reviews | Active since Jul 2015
01 Jul 2023, 08:28
THE WORST NETWORK MR CEO
The worst network that over charge customers and no communication as no consultants will pick up their phone and even if they do, they are non professional they answer with HELLO. Imagine vodacom what is going on. I have a problem with my invoice and I am trying to get a hold of one of your consultants even managers. I am going to take you on legally because you are charging me ********ly. SHAMEEL , you as the CEO of this business don't even look as too what's going on with customers. Is it that vodacom have made so much money that you now give the customers the middle finger??
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Replies (2)
Vodacom's replyOfficial
02 Jul 2023, 11:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Jul 2023, 11:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Jul 2023, 13:06Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note our records shows the matter has already been escalated and feedback provided by our Online Team. Regards, Consumer Website Team
Best regards,
Vodacom's reply03 Jul 2023, 13:06
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note our records shows the matter has already been escalated and feedback provided by our Online Team. Regards, Consumer Website Team
Best regards,