WW
Werner W

1 reviews | Active since Jul 2010

11 Nov 2016, 16:24

The worst network in ZA, just plain useless

<p>I am trying to port to Cell C because of your horrible service. But you are not sending the required message 11 to fully release my sim and allow Cell C to take my number. When I contact your useless call centre agents I am told my number has been removed from the vodacom network and its Cell C's fault. YET I can login online on vodacom.co.za and see my profile, succesfully recharge with vodacom airtime, use vodacom data, voice and sms on my original vodacom sim. So please sort your worthless piece of **** system out and just ****ing port me. Oh and I can now not receive calls, only make them. **** YOU</p>

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Replies (1)
Vodacom
Vodacom's reply14 Nov 2016, 07:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team