CT
City T

1 reviews | Active since Jun 2024

25 Jun 2024, 09:14

THE WORST NETWORK IN SOUTH AFRICA

THE WORST NETWORK SERVICE EVER,

THEY WERE UNABLE TO RESOLVE MY NETWORK ISSUE AND THE CONSULTANT WAS NOT VERY HELPFUL EITHER. THEY TOLD US TO CALL BACK WITH A REFERENCE NUMBER WHICH WAS TO BE SENT VIA EMAIL HOWEVER NOTHING WAS SENT . WHEN I CALLED BACK TO ASK FOR ASSISTANCE THEY DID NOT WANT TO HELP . THIS HAS HIGHLY AFFECTED OUR BUSINESS AS WE ARE UNABLE TO HELP CUSTOMERS ON OUR END DUE TO VODACOMS HORRIBLE NETWORK.

I WOULD NOT RECOMMEND THIS PATHETIC SERVICE TO ANYONE.

0
Replies (1)
Vodacom
Vodacom's reply25 Jun 2024, 10:14
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team