THE WORST (MOST SHOCKING) EXPERIENCES OF MY LIFE

This will be my 3rd attempt through Hello Peter to resolve an issue - not to mention all (maybe 30) phone calls - all for my own account - and faxes sent to Vodacom in this regard.<br> <br> I have a very big concern regarding my Vodacom account. <br> I have been to a VodaShop today for an upgrade only to realize that, over and above my existing contract, Vodacom - BY THEMSELVES, added another contract to my existing account with number *** (14 March 2014) for which I am paying an amount of R129 per month (I NEVER CONSENTED TO SUCH CONTRACT) - this meaning that it has been over a year now that Vodacom is deducting an amount of R129 per month from MY BANK ACCOUNT without any PERMISSION from me as the account holder. I have been paying for \some device"(not even Vodacom can tell me what device) and 2Gigg of data whilst I don't even have same. This is absolutely *** in that Vodacom pay themselves from MY Bank Account each month for this device and data - once again which I don't even have.<br> <br> I urgently need feedback with regards to what is going to be done herein. <br> <br> Telana Roos (Jackson)<br> contact number: ***<br> office: ***<br> """