The WORST mobile network there is!!!

I redeemed data from points and the data did not even see the light of day. That time everything else (apps) is off except for What's App and Twitter. I have been going back and forth with them with irrelevant questions dodging to assist me by letting me know chowed my data. Even today, they keep asking for screenshots and airtime balances which i provide but they are failing to let me know what happened. Why? because they know they chowed my data. Horrible customer service. Horrible network. *****ing from people. Xaaaa!!