The worst internet service provider Vodacom Business

We have been patient with Vodacom regarding the fibre and now we have reached the point of no-return. We have logged numerous requests, no response, not even via their portal do they respond. The latest is service request is SR***, logged over a month ago and touched by Vusumzi Mtshali. My problems with Vodacom is 1. No response to service requests, even those logged via the business portal. 2. A recurring habit of reversing their debits so they can double bill and penalise for non-payment. 3. We signed up for fibre, have been on provisional 100Gb LTE for a year now. Ño updates as to when the fibre will be installed if ever.

Even requests for termination of services is not taken seriously. Vodacom shops refer us to their fibre division that does not even respond.

I am seriously considering packing up their equipment and go dump it at Vodaworld.