The worst, I think I might have cancer after this...

Hi,

So last Thursday, 15th of Feb, I phone to cancel my contract, they want to offer me another contract and so on, so yeah let me hear them out, after all, it is once every 2 years.

Get n contract with a Nokia 8, 128GB (I specifically ask about the specs). Great stuff. Delivery is from 2 to 5 working days they tell me. Monday comes, I phone later the day, to make sure everything is on the level, I politely tweet at them too. Social Media guy phones me. Nicest guy, can't be angry at you nice guy.

He tells me the phone should've been out for delivery already. Now I start to get nervous. The address didn't pull through to the couriers? Well okay then, if I didn't phone, nothing would've happened!

Today (21st of Feb) I get a sms saying that delivery is out for today, whooohooo! It's all good! I go to collect it from the person.

I could only open my phone a bit later, so I start to open it, and half way into it I see oh no it is 64gb one. OH FFS!

I phone after sales, have to hold for 10min, no collection needs to be arranged, and reprocess of upgrade needs to happen. are you kidding? Just swop the damn phone, I take this as a sign and would like to cancel my contract, not tha Vodacom actual give a flying F.... But so it goes. Just another example of inadequate systems and business requirements...

Thanks for nothing....