SB
Sivu B
1 reviews | Active since Nov 2016
12 Nov 2020, 09:17
The worst Fibre ISP
I ordered FTTH from Vodacom, 10MB line for R649 pm. First month I was billed R2,100, second month R2,648. I was told that my I was being billed for a duplicate order. I have been trying to get a refund to no avail. Clint who has been assigned my Service Request has not bothered to contact me after several pleading attempts.
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Vodacom's replyOfficial
12 Nov 2020, 10:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2020, 10:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team