The worst experience ever i had by using Vodacom

Vodacom is straight forward openly ******** clients by deducting there airtime with out consent which is a breach of agreement... I bought a Vodafone kicker from game store in Alberton city mall which came with a vodacom sim card . 2minutes after purchasing the phone with sim card I purchased R29 vodacom voucher and after inserting the voucher immediately there was a R15 deduction which I escalated then with the customer care line but was told I got subscriptions I asked the team leader (Themba from midrand call center) how is it possible if I just bough the phone and sim his response was he can't do nothing as it is my subscriptions and call was dropped 2 minutes after the call been dropped I received a SMS from SARS requesting MR Sibandile needs to come to SARS office for a pending investigation note this sim was just supposed to be activated there after every time I enter a airtime voucher immediate deduction took place I had R50 airtime deduct last month I then call customer care again and was told vodacom special used cover up that I had subscription I told the agent to put me through to a senior the team leader then said she will resolve the issue by canceling the subscription and i also need to dial *117# and unsubscrip as well as refund me I then done as asked immediately but when I requested to unsubscribe the response was I was not subscribed now why the deduction never the less up to date I never received that refund week later same issue where I had a R70 deduction called the call center and the team leader again told me that I have active subscription which I rep**** that is not my as number 1. How can vodacom sell a sim card with active subscription but never the less I told her go back on the history of my number and you should see I have requested for this to be cancelled she apologized and promised to cancel and told I will receive a SMS to confirm the cancelations and will be refunded she did refund me and I did receive the smses which then I though it was resolved but then yesterday I had R9 deduction done the morning and then again R59 a hour after that . I then called vodacom customer care and please note the agent told me she can see I inserted R30 vodacom via my bank account R20 vodacom voucher and R29 voucher and I bought data hence the deduction which I then responded I never bought airtime using my bank account at all I used vouchers I bought and who gave them permission to use my bank account with out my consent I told put a senior on the line .the team leader then came and the story changed I was now told that I still got active subscriptions that's why the deductions I told the team leader not my problem as I requested for these to be canceled a month ago she looked through my history and confirmed I did once again I was promised it will be canceled n blocked and I will be refunded my R59 2 hours later no refund I inserted another airtime voucher and once again R10 deduction I then called again which I got same response and promise but no refund the evening I then called to find out what is happening and requested to speak to the previous team leader that I spoke to the agent said its not possible as that team leader is from another call center I then requested any team leader on duty and then themba was the team leader (this is the same team leader that I spoke to when this started and he dropped the call) never the less I continued and told him the issue and I still awaiting my refund this individual lacks customer care requirements he is busy chewing while talking to me and same time shows no concern in regards to the situation at hand and when I explain he is laughing and his response I can't refund you as we have a 24hr turn around time I asked so I'm filling out a application for my own airtime seeing there is turn around time at this point I was furious so I asked him if I don't receive my airtime what should I do he responded he can't answer on behalf of some one else I repeated my question got the same response I then asked him do you hear what my question is and repeated he said if it was him it would be refunded i raised the question how many call centers is handling customer care he stated a lot so I asked how does vodacom resolve any issue is there is no way of communication between all this call centers as then one wouldn't have this issues where clients get told that they can't resolve or answer on behalf of some one else he then said there is communication between them this coming from some one that just told me he can't do anything nor answer any thing as the team leader I spoke to before is in a different call center I just said OK themba as one could tell he had no interest in trying to resolve any thing not only on his replies but his attitude on the phone I then went to go buy R20 airtime again took my sim card out of the phone and the morning I inserted the sim card as I did the signal came back I received a notification my data bundles has been depleted note I never bough data so I checked my airtime and R2.87balance called the call center and while explaining my situation the R2.87 was deducted and got another new sad story that if I don't have data budles its 0.75c per minute note I got a notification my bundles has been depleted so how does vodacom justify me having data bundles that expired but at the same time they deducting 0.75c does not make a bit of sense team leader refused to take my call and was told I'll receive a call back in 30min which the agent return the call and told me the sad story and then I raised NY airtime issue of yesterday and was told I will receive a call from the team leader in 30min again as the team leader is busy but its now 4 hours 30min and nothing .... This is the worst service I ever received and if vodacom checks my profile they will see I add a extremely huge amount of airtime as with out airtime it affects my income my income is dependent on this airtime for instance yesterday due to this issue I lost R1150.00 not ifen counting my lost of other incedents due to the same issue and my lost of the airtime that was taken all due to the incompetence staff and vodacom never looking to resolve a issue when it arises .. I have been more that patient and fair by trying months to get this resolved but there is no interested from vodacom side in assisting and staff that also has no interested in getting issue resolved now iv had it. I want to know what is vodacom going to do about this situation that they occurred all by not trying to getting it resolved at the start if I don't receive feed back back from vodacom by 23/06/2018 I'm getting my advocate to escale this matter and take further steps as a client I tried getting it resolved but if vodacom being my service provider shows no interest then we will sort this out another way as I'm sure I'm not the only client vodacom doing the exact sane thing to and just gets brushed one side not considering the affects it has on there clients ... I'll be awaiting to hear if vodacom has any consideration as to how they affect clients with these issues