A
Andiswa
1 reviews | Active since Jan 2022
16 Nov 2022, 13:09
THE WORST EXPERIENCE EVER
Vodacom's Forensic Department and in fact the entire process of logging a dispute is pathetic. They undertook to investigate my dispute within 14 working days. It's now day 26 and there has been no feedback from Vodacom, despite having followed up with them 4 times already. This is unacceptable!
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Vodacom's replyOfficial
16 Nov 2022, 13:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Nov 2022, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team