The worst ever company I have ever dealt with!

<p>I posted a bad review on Vodacom on the 27th of May 2016 after struggling for two months to sort out a problem crated by Vodacom Chatz in Waverley, and received a reply that they will be in contact with me shortly. On Monday, 30 May 2016, one of their representatives by name of Nicole, contacted me and assured me that the problem has been sorted out, and that the credit note was processsed and the debt cleared, she was however unable to confirm the exact amount of the credit note. She also confirmed that my account and phone line will be reintated without any costs! However, the same afternoon I once again received a sms demanding payment of R3.421.95 (previously R3,581.97) as my account is in arrears! I immediately contacted the Collections department and spoke to a lace by the name of Lindy, who, after I explained the whole problem once again, told me she can see that the full credit note is reflecting on my profile and I must speak to accounts to confirm, she offered to transfer me. A lady answered, her name is Magret, she also took me through all the stages listened to my story and then told me that she can't assist me as she is at Vodacom Customer Care and can't deal with this problem, she would lodge a query on my behalf so the the "Back office" can call me back and assist me, I would also receive a reference number via sms. Of course this never happened!! Late last night (31 May 2016) an unauthorized debit order for the amount of R3,986.16 was debited from my bank account! I DO NOT OWE THIS MONEY, THEY ARE IN FACT *****ING FROM ME WITH THE ASSISTANCE OF ABSA BANK!! Are they in cahoots with Vodacom??! This goes to show that Vodacom just do as they like, no matter what! </p>