1 reviews | Active since Apr 2017
The worst customer service in our country
<p>I have just about had it with this brand and service provider! Vodacom Canal Walk you DISGUST me!!!!!!!!! Your customer service is pathetic, your "store manager"is USELESS and your are a bunch of lying ******* that can't lie yourselves out of a raw deal you sold to my husband. I've worked in the service industry for 8/9 years and I've never experienced such unprofessional customer service EVER!!!!! I won't rest until this is solved! We pay you every month and you didn't even know this was a problem and a raw deal until we brought it to your attention! And no one in that store knew that a P9 light is not compatible with the Fitbit which was sold to us as a combo deal! Can you just stop your unfriendly, disgusting and pathetic customer service and stop robbing your customers of a pleasant relationship between the network/service provider and user!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
