ZV
Zainab V
1 reviews | Active since Oct 2019
25 May 2020, 22:27
The worst customer service experience
I have been trying to get assistance to have my fibre activated for the past 2 weeks but alas nothing. Can someone reliable just please contact me. If tgis is not resolved by end of business Tuesday 26 May 2020, please have your equipment collected and cancel my contract. I am done pleading to be serviced by your company.
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Vodacom's replyOfficial
26 May 2020, 07:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 May 2020, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team