The worst customer service ever experienced

<p>*********** / Useless Vodacom "No" Service Provider, MY cell phone was stollen saturday the 13th of May. I reported the theft, and had my card and phone blocked. Monday the 15th of May I reported my loss to Vodacom Insurance with all the appropriate information required. They however informed me one wednesday after 5 phone call's from my side that my phone is underinsured, event if its a contract phone and even if they set the value for insurance and phone. I formally logged a complain about the poor service with ref 1- ********** ********** . Eve the complain guys stuffed up my complaint, and till today no service and no feedback. Today I visited a vodashop and did a sim swap... and would you believe, even that is a stuff up. I phoned 111 to get line/sim unblocked and I was told tonight that it can only be hard"unblocked" tomorrow and then I need to wait another 24 hours for service restoration. A briliant service for a customer that has been supporting Vodacom sine 1994...</p> <p>Service is something I dont think vodacom can provide... YOU ARE INCOMPETANT AND USELESS IN ALL AREA'S...</p>