THE WORST CUSTOMER SERVICE EVER

<p>Good day</p> <p> </p> <p>(Attached photos)</p> <p> </p> <p>I got my samsung j7 in February used it for 2 months it stopped reading the sim and my data went missing and i cant decrypt my sd card,i took it to vodacom cresta for repairs it took a week when i got home i noticed a green dot on the screen then later that day the lcd fell apart ...</p> <p> </p> <p>Paul from vodacom collected it from me took anothet week orderd a new screen and i got it back to day it is still not right light reflects trough the screen white dot on left top corner...</p> <p> </p> <p>No his checking with Samsung is it a faulty lcd</p> <p>Also i was told the glue used is of poor qualty thats why the screen fell apart and no one told me why the phone stopped working. ...im sittinh with a borrowed phone as i just took out another samsung with vodacom for my wife and will be returning it and cancelling ally contracts with useless vodacom and i will be taking this to the obudsman and further to the complaints board and social media in every way possible </p> <p> </p> <p>Now i got a memory card thats incrypted software was reloaded cant use it my personel information is gone </p> <p> </p> <p>Im sitting with a faulty phone </p> <p> </p> <p>This is not cool and im tired of vodacoms useless repairs </p> <p> </p> <p>I got 3 contracts with vodacom and all samsung products not just phones from tv video dvd appliances but this is the customer service i get</p> <p> </p> <p>TODAY-the 05/05/2017 im waiting for Paul from vodacom repairs to collect the faulty s**** phone and get me a loan phone while they break it some more</p> <p> </p> <p>I NEED THIS PHONE REPLACED AND NOT WITH ANOTHER J SERIES ,a samsumg product of this quality is absolutley disgusting </p> <p> </p> <p>Thanks </p> <p>Irshaad </p>