1 reviews | Active since Dec 2011
The worst customer care service provider
This issue has been going on for years now and I submit this comment for all to read and closure to my issue.<br> <br> Dear Vodacom (for the benefit of those experiencing the same bad service)<br> <br> Thanks for being such a bad supplier that never responds and resolves issues.<br> <br> Thanks to you I have been forced to change to another supplier MTN and already I have experienced a much better and professional service.<br> <br> I should have done this years ago.<br> <br> I only hope that the rest of the members on the share-block experiencing the same problems cancel their contract as you are in breach of contract and cannot supply an acceptable cellular service.<br> <br> This issue should land up with someone who can address this via some consumer protection forum.<br> <br> And for those who are concerned about changing it is pretty easy and really worth it and by porting you can keep your number. <br> <br> <br> I have a happy ending with a new supplier and Vodacom has one less customer, but I don't think they really care as they do not care about their customers , this is evident from my issue.<br> <br> Goodbye and good riddance (And please don't bother to contact me to follow up not that you would have any way.)
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
