The worst customer care experience I ever had as customer of vadacom of 35 years

Trying since November 2022 to get monthly invoices from vodacom only receive total amount payable and 2 of my 4 contract invoices Been to vodashop they also tried but failed Vodashop can print it or I can speak to vodacom customer care and immediately they print it but next month I still don't receive all 4 my invoices This month I only received total amount and no invoices I then tried customer care to speak to a consultant but could not succeed only to end up with Tobi an answering machine asking questions not relevant to what I want to find out and keeping up a long questionnaire going nowhere which made me cancel the call out of frustration