kM
ken M

1 reviews | Active since Jul 2016

11 Jul 2016, 08:31

The worst company after goverment

<p>Vodacom customer service has gone to the dogs, Yet the like to boast of the best in service. It turns out they operate more like goverment institutions. this will be my fifth day trying to get my line reactivated.<br />Their call center agents are rude and arrogant, ready to get rid of you from the very first second. i'm tired of calling them. i guess they are to busy to get new subscribers (in the meantime they lost one they had).</p>

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Replies (1)
Vodacom
Vodacom's reply11 Jul 2016, 08:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team