CR
Chantel R

1 reviews | Active since Oct 2016

11 Oct 2016, 10:56

The worst cellphone company ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p>I firstly got told that I have used up my call centre phone calls for the month, this is my service provider. Secondly I wanted to do a sim swop with a pre paid number as the old sim card doesn't fit into the phone and twice now it has been unsuccessful and nobody has contacted me regarding this and the sim card is a vodacom sim card so how can the network not recognise it!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply11 Oct 2016, 12:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team