GB
George B

1 reviews | Active since Mar 2012

12 Feb 2018, 13:54

The worst call centre

No one can help you they keen on transferring me to this department talking to ladies that are chewing gum.

Vodacom you just confirmed dealing with a Municipal call center is way better than dealing with Vodacom what a disgrace

0
Replies (2)
Vodacom
Vodacom's reply12 Feb 2018, 14:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply13 Feb 2018, 06:51
Official

Dear client,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS

Best regards,