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Dudu M
1 reviews | Active since Jul 2016
07 May 2021, 16:21
THE WORST
Even 1 star is too much for vodacom. The nerve to send me a statement for an account that was supposed to be closed a year ago. The guy that assisted me last month blamed me for their incompetence. Requested an email from him about closing the account which he sent thank goodness. Followed up and he never rep****. Not paying a cent. ****************, honestly can't believe this nonsense. With everything going on in the world right now, I dont have time to be dealing with such bull.
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Vodacom's replyOfficial
08 May 2021, 15:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2021, 15:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team