AM
Anthony M

1 reviews | Active since Feb 2018

25 Apr 2024, 14:04

The Worst

I was contacted by Vodacom regarding upgrading my cellphone contract. I was made an offer and accepted. This is two months ago. To date I have received no phone on my upgrade and looking at my profile this morning it seems that my upgrade was canceled. I was not informed about any of this. This is pathetic ************ness behavior from Vodacom. But no surprise as I received the same treatment regarding the upgrade of my data contract. An issue that still hasn't been resolved. Dear customer Vodacom doesn't care about you!

0
Replies (1)
Vodacom
Vodacom's reply25 Apr 2024, 14:27
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team