Hellopeter
Share Your Experience
JvdW
Johnethan van der Westhuysen

1 reviews | Active since Sept 2016

05 Aug 2025, 13:32

THE WORST!!!!

Worst service possible! Inconsistent network connection, NO Customer Service! I have a SIM only contract with Vodacom, after numerous attempts at the shop and via telephonic requests I am still baffled that I have little to no network coverage. I requested to cancel my contract with them seeing that I don't have a device on the contract and they tell me that I would need to pay the total outstanding ammount on the contract!

0
Replies (6)
Vodacom
Vodacom's reply05 Aug 2025, 14:17
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 
JvdW
Johnethan van der Westhuysen's update05 Aug 2025, 14:19
Reviewer Update
This is not sufficient as I have been speaking to your consultants endlessly!!!!!!!
JvdW
Johnethan van der Westhuysen's update06 Aug 2025, 14:37
Reviewer Update
I had to get a MTN sim card and foward all my calls from my vodacom contract to my MTN sim cards in order to make and receive phone calls but im paying a Vodacom subscription!!!!
Still no feedback from Vodacom!
JvdW
Johnethan van der Westhuysen's update09 Aug 2025, 03:26
Reviewer Update
Still waiting for the email!

Once again Vodacom just brushed it off!!!!!!
Paying for a service im NOT receiving!!!!!
JvdW
Johnethan van der Westhuysen's update09 Aug 2025, 07:14
Reviewer Update
Found the mail in my Spam box a day late, obviously they could not contact me due to Network issues on their own network
JvdW
Johnethan van der Westhuysen's update16 Oct 2025, 08:21
Reviewer Update
To this day the issue has not been resolved