1 reviews | Active since Feb 2017

12 Feb 2017, 11:04

The worst

<p>Vodacom must be the worst network in South Africa right now. R29 worth of data which is 100mb does not last one a day while 30mb is enough for an hour..A few weeks ago I bought 250mb of wifi bundles, I could not access them I then called customer care to ask for help, three consultants failed to assist me. I then went to a vodacom store to seek assistance there but they still failed to explain as to why I cant access my wifi bundles.I also have a wifi router where I get about 2G a month but it does not last even a week.They do not even notify me when my data has ran out sometimes they take my airtime before they can attend to my data.</p>

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Replies (1)
Vodacom
Vodacom's reply12 Feb 2017, 11:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,