BK
Boitumelo K

1 reviews | Active since Feb 2017

21 Aug 2021, 16:47

The worst

The worst service ever from day one I've started a contract I've been charged for things I don't know things that I was never told about I'm just glad that I'll be done with Vodacom I wouldnt even advice anyone to take a contract with this company now I have asked for a settlement letter to pay off the contract they sent me an email with the amount I've paid it full then I still get an sms saying they going to debit on the 27th for what reason I don't understand.... What is the meaning of settlement letter or paying off Vodacom treats people like trash how can I pay the whole amount them on top of that you telling me you will debit for what coz i paid the whole amount of the contract I'm so disappointed and just glad that I'm done.

0
Replies (1)
Vodacom
Vodacom's reply22 Aug 2021, 11:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team