SP
Stacey P
1 reviews | Active since Jan 2016
27 Oct 2020, 11:53
The worse service provider ever
I still have not received constructive feedback on why I am unable to use ypur data in my area. A answer like due to Lockdown and people working from homenis not good enough. You handed me over for less than a R3000. I am not getting a service from you so why should I pay you.
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Replies (2)
Vodacom's replyOfficial
27 Oct 2020, 13:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Oct 2020, 13:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SP
Stacey P's updateReviewer Update
27 Oct 2020, 20:30Honestly contacting your call centre's are useless and time consuming with endless run arounds and on topic of it... but I will try tomorrow and see how far I actually come...
SP
Stacey P's update27 Oct 2020, 20:30
Reviewer Update
Honestly contacting your call centre's are useless and time consuming with endless run arounds and on topic of it... but I will try tomorrow and see how far I actually come...