The worse service I have ever received.

Vodacom doesn't care about their customers and they are robbing people their hard earned money, i bought a phone online in 2020 and initially when thy insured my phone they used my primary number because I did not have a new number as yet. meaning my primary number had two insurance for two different device, however i lost my phone last year in 2021 when I claim they told me the device doesn't have an insurance i then got angry cancelled insurance for my primary number. this year I wanted a quote to close all my contract only to find out that still have an insurance on my primary number and when I ask they told me its for a phone that was lost and it proved me right that all along I was paying for two insurances. This matter has been going on since 2021 April last year. Last month I spoke to From: Mathapelo Patience Moeti and thuto.maphologelo. they send me forms to fill in with send them back however now when i call no one know anything about my query. the worse park is always explaining the same story when ever i call since last year. Hopefully someone will assist me oneday.