The worse fibre service provider.

This by far has to be the worse service provide. I apply for fibre activation more that a month ago. The rauter was then delivered on the 10 February 2026. I waited for a whole another month for them to come install the router. I was the contacted by Thembalathu Khumalo who told me that I cancel my current service provider which I did. He advised that installation will be done on the 25 March 2026 I contacted Vodacom the day before the installation I was advised the installation with done as promised. The 2 days after the installation was suppose to happen I contacted Vodacom fibre and asked when will the installation happened. I'm told by Sibusiso that he will take me through the steos of how to set-up the router. I spend two hours with him on the phone going through the steps he tea me that he needs log a call with the activation team two activate the router. It's now two days later nothing has happened. When I called for update I'm told there is no ETA nor SLA when the activation will happened. When you asked to speak to someone whose is a manager or team lead your called is not transfered it's like there are no structure. People are just working like headless chicken who do not know what they are doing.