The worse customer service in the world

We are subjected to what must be the worse customer service in the world. It has been more than 21 days since my initial complaint on Hello Peter. I have had no response from Vodacom out of their own accord. I've had to call to ask what the status of my order is. This is so pathetic. I pay you guys about R5000 a month on cell-phone bills. <br> <br> No one has bothered to take accountability of my query and have it sorted out. I have gone into a branch to do this myself but because my order is still hanging I could not renew my contract.<br> <br> Am I supposed to feel valued as a customer?! It begs the questions, why we have this platform to vent on. Our service industry is just down right shoddy ( for lack of a better more anger venting word)....<br> <br> I do not wish to renew any longer and I will port all of my contracts to Cell C.<br> <br> And please the number in question is ***. If anyone even bothers to read this far down. I'm also linking my complaint to my facebook and twitter account.<br> <br>