JK
Johan K

1 reviews | Active since Mar 2009

05 Jun 2018, 08:46

The walking dead - at Vodacom

Why is Vodacom so useless? What is the matter? Does Vodacom have staff? Are they actually at there desks working? What is going on? Are we missing something here?

I have send so many mails tried to call so many times and I am just not getting what I need from Vodacom... no one is either helping or responding or actually answering when I request.

The only department that actually works at Vodacom is the Sales department, but they are useless when it comes to taking after sales issues and obviously this legal issues.... the legal department is also even more useless...

If I did this to my clients I would not have business...

I will take this to my lawyer and discuss this matter so that we can take this to court.

0
Replies (1)
Vodacom
Vodacom's reply05 Jun 2018, 10:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team