MM
Maria M
1 reviews | Active since Dec 2018
11 Dec 2018, 10:35
The Vodacom saga continues!!!!!!!!!!
After logging complaints on Hello Peter twice I get a call from Ashwin at Vodacom, he calls me a number of times in the day to try assist me. And today the phone is delivered but ITS THE WRONG PHONE!!!!!!!!!!!! Vodacom, how is it possible? I've spoken to three customer care consultants this morning and nobody can help me. Ashwin, are you out there?
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Vodacom's replyOfficial
11 Dec 2018, 11:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2018, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team