The Vodacom nightmare continues....
Finally Vodacom have done the Porting on my cellphone nr, but now i have NO active and working number.
Following the instructions giving by the consultant at Vodacom Mall@Reds i get told to wait and call porting in the morning???
Am i now suppose to go without a active cellphone number until Vodacom decide to fix their mistakes???
It has been truely a terrible experience and nightmare to port my number.
This need ti be fix!!!
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Replies (2)
Vodacom's replyOfficial
05 Apr 2019, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Apr 2019, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Apr 2019, 11:36Dear Lusinda,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Apr 2019, 11:36
Official
Dear Lusinda,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team