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Dawood M
1 reviews | Active since Feb 2015
09 Jan 2023, 10:57
THE VODACOM NIGHTMARE
Worst ever service provider.Had cancelled my contract within the cooling off period.Despite having cancelled , they continue to bill and make no attempt at resolving the issue.I have called the call center on numerous occassions (30-40mins per call) and nothing to date has changed.To top it , they have barrred me from making outgoing calls . Their mistake , their incompetance and the consumer pays.
Absolutely outrageous.
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Vodacom's replyOfficial
09 Jan 2023, 12:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2023, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team