The Vodacom Experience

<p>I was due for an upgrade and decided to do the whole process over the phone as it seemed easier .</p> <p>The upgrade went well telephonically on 10 November 2016. Unfortunately after numerous calls to follow up on my delivery i was treated in a disrespectful manner and instead of trying to resolve the matter they kept hanging up. after being rude. i was only following up as i didn't receive any correspondence via email or sms as they promised.</p> <p> </p> <p>i even phoned the courier company to try and establish the whereabouts of my parcel, as they can not recall anything as the tracking number i received from Vodacom is invalid.</p> <p> </p> <p>i feel that i'm paying for a non existent service and that they need to train their staff better.</p> <p> </p> <p>i've decided to move to another service provider due to the lack of service and integrity of Vodacom. </p> <p> </p>