THE VODACOM CON

it seems the only way to get a response from Vodacom is through hellopeter I have emailed the message below to the following email address , to which there has been no response "Hi Ashwin, I hope this email reaches you After talking to you on Friday I had second thoughts about having to pay the full amount of the October and November account. Unless I hear the recording of the offer made to me to upgrade my package, and it says nothing about the new package being cheaper. I am paying the normal amount Why should I have to pay the extra due to false information given to me when Vodacom made this offer Please see below my recon of payment to be made end of November " I sent the email to the following email address and know that that the email was read BUT NO RESPONSE!!!!! ********** ********** ********** All i want is to listen to the recording if the offer made to me It seems that Vodacom are loath to let this happen I await to see if i will get a response from this